Everything your pool needs
The Pool Tech is Your One Stop Shop
We strive to provide exceptional service and customer-focused care. Allow us to aid you with any and all pool related questions and requests. We are more than happy to come and go without disrupting your day but are always up for a friendly chat if you’re around.
How to best care for your pool?
Signs your pool needs a health check
Don’t wait until it’s too late! Luckily, the Pool Tech is your one stop shop and able to help with all things pool! Here are some tell-tale signs that your swimming pool is in desperate need of servicing or dosing.
Strong Chlorine Smell
Does your pool smell like a science lab? A pungent chlorine smell is a sign that your pool might have an imbalance in chemicals. Let us take care of it and bring back that refreshing pool smell!
Murky Water
If your pool water looks cloudy or murky, it’s a sure sign that it’s time for some TLC. Our local pool tech experts can perform a water test and balance the chemistry to get your pool water crystal clear again.
Algae Invasion
If you spot any slimy green or black patches on your pool walls or floor, it’s time to take action. Our team can quickly eradicate the algae and prevent it from coming back, keeping your pool pristine.
Equipment Troubles
Is your pool pump making strange noises or not running efficiently? Maybe your filter is clogged or your heater is acting up? Our trained experts can inspect and troubleshoot your pool equipment to ensure it’s running smoothly.
Debris Build-Up
Did you know that leaves, dirt, and other debris floating around in your pool are not only unsightly, but they can also impact your water quality. Our team can skim and vacuum your pool, leaving it debris-free and ready for swimming.
pH Imbalance
Pool water that is overly acidic or too alkaline water can cause discomfort to swimmers and damage to your pool equipment. The Pool Tech professionals are able to test and adjust the pH levels to keep them in the optimal range.
Do any of these apply to your pool? Trust our friendly and professional team to keep your pool in top-notch condition.
Contact us now to schedule your pool servicing or dosing and get ready for a summer of worry-free swimming!
let us help you!
Below are all the services we offer


Regular Pool Servicing
Want the pool but not the hassle? Leave it to us — our regular pool service keeps your pool clear, safe and in good working condition. Our expert team can meet you on-site or access the property with your permission making pool maintenance easy and flexible.


Pool Heating
There is a difference between an ice-cold plunge and a comfortable swim. We’ll heat your pool and spa to the exact right temperature to allow you to soak up that goodness for as long as you like — chill-free


Leak Detection
Do you suspect a leak in your pool or spa? Give us a call and we’ll use a sophisticated combo of tech and experience to promptly find the leak and professionally repair the issue.


Skimmer Box Repair
A malfunctioning skimmer box can disrupt your pool's operation and compromise its efficiency. Our skilled team will diagnose and repair skimmer box issues, from clogs and leaks to damaged parts, using advanced techniques and quality materials.


Drain & Clean
Providing the ultimate deep clean. Depending on the condition of your pool or spa, we may recommend a drain and clean. This is no small weekend task; avoid complications and damages that can occur if not done with care.


Getting Started
New to having a pool? Need some help getting your pool summer ready? We often help pool owners start each swim season, giving them confidence that their pool is ready and safe for the family to enjoy.


Pool Building / Renovations
Epoxy paint offers a durable and cost-effective solution for resurfacing concrete or plaster pools. Refiberglassing results in a strong, and rejuvenated surface. PVC liners are an excellent option for a flexible, long-lasting waterproof layer that fits various pool shapes and sizes.


Green to Clean in 24hrs
Has your private oasis turned a nasty shade of green? When the Pool Tech is on deck, we don’t just get your pool back to crystal clear fast, we protect your family from harmful bacteria that grow in these conditions.


Regular Pool Servicing
Want the pool but not the hassle? Leave it to us — our regular pool service keeps your pool clear, safe and in good working condition. Our expert team can meet you on-site or access the property with your permission making pool maintenance easy and flexible.


Drain & Clean
Providing the ultimate deep clean. Depending on the condition of your pool or spa, we may recommend a drain and clean. This is no small weekend task; avoid complications and damages that can occur if not done with care.


Pool Heating
There is a difference between an ice-cold plunge and a comfortable swim. We’ll heat your pool and spa to the exact right temperature to allow you to soak up that goodness for as long as you like — chill-free.


Getting Started
New to having a pool? Need some help getting your pool summer ready? We often help pool owners start each swim season, giving them confidence that their pool is ready and safe for the family to enjoy.


Leak Detection
Do you suspect a leak in your pool or spa? Give us a call and we’ll use a sophisticated combo of tech and experience to promptly find the leak and professionally repair the issue.


Pool Building / Renovations
Epoxy paint offers a durable and cost-effective solution for resurfacing concrete or plaster pools. Refiberglassing results in a strong, and rejuvenated surface. PVC liners are an excellent option for a flexible, long-lasting waterproof layer that fits various pool shapes and sizes.


Skimmer Box Repairs
A malfunctioning skimmer box can disrupt your pool's operation and compromise its efficiency. Our skilled team will diagnose and repair skimmer box issues, from clogs and leaks to damaged parts, using advanced techniques and quality materials.


Green to Clean in 24hrs
Has your private oasis turned a nasty shade of green? When the Pool Tech is on deck, we don’t just get your pool back to crystal clear fast, we protect your family from harmful bacteria that grow in these conditions.
Frequently Asked Questions
How often should I run my pool pump?
It’s recommended to run your pool pump for 8 to 12 hours daily to ensure proper water circulation and filtration. Running it during the day, when chlorine demand is highest, is ideal.
What are the ideal pH and alkalinity levels for my pool?
Maintain your pool’s pH between 7.4 and 7.6 and total alkalinity between 80 and 120 parts per million (ppm) for optimal water balance. This helps prevent equipment damage and keeps the water comfortable for swimming.
How often should I test my pool water?
Test your pool water at least once a week to monitor and adjust chemical levels as needed. For heavily used pools or extreme weather conditions, testing twice a week is recommended.
Why is my pool water cloudy?
Cloudy water can result from contaminants like lotions or shampoos, inadequate filtration, or imbalanced chemical levels. Check your chlorine levels, filter performance, and pH balance. Shocking the pool may help clear up the cloudiness.
How often should I clean my pool?
Regular maintenance includes daily skimming, brushing walls and steps, and vacuuming at least once a week. Keeping up with cleaning prevents algae buildup and prolongs the life of your pool equipment.
Do I need to add chlorine to a saltwater pool?
Yes, saltwater pools generate chlorine through a salt chlorinator, but periodic shocking or additional chlorine may be necessary to maintain proper levels, especially after heavy use or rainfall.
How long should I wait to swim after shocking the pool?
After shocking your pool, it’s advisable to wait 24 to 48 hours before swimming to ensure chemical levels have normalized. Always test the chlorine levels before entering the pool—safe levels should be between 1 to 3 ppm.
What causes green pool water?
After shocking your pool, it’s advisable to wait 24 to 48 hours before swimming to ensure chemical levels have normalized. Always test the chlorine levels before entering the pool—safe levels should be between 1 to 3 ppm.
How often should I backwash my pool filter?
Backwash your filter when the pressure gauge indicates 8 to 10 psi above normal operating levels. As a golden rule, aim to backwash your filter at least once a month, even if the pressure hasn’t risen significantly, to maintain optimal filtration.
Is a winter cover necessary for my pool?
Using a winter cover helps protect your pool from debris, algae growth, and harsh weather, making spring opening easier. It also reduces maintenance and chemical costs.
Why won’t my pool pump prime?
If your pool pump won’t prime, it could be due to air leaks, a clogged impeller, low water levels, or a faulty pump lid seal. Try these troubleshooting steps:
- Check the water level – Ensure the pool water is at least halfway up the skimmer opening.
- Inspect the pump lid – Make sure the O-ring is clean and properly sealed.
- Remove air from the system – Open the air relief valve on the filter to release trapped air.
- Check for clogs – Inspect the skimmer, pump basket, and impeller for debris.
- Ensure all valves are open – If any valves are closed, water won’t flow to the pump.
- Check the skimmer box weir door – If the weir door is stuck or jammed, it can restrict water flow to the pump.
If the pump still won’t prime, book a free diagnosis with The Pool Tech to identify and resolve the issue.
How often should I replace my salt cell?
A salt cell typically lasts 3 to 7 years, depending on usage, water chemistry, and maintenance. To extend its lifespan:
- Maintain the correct salt level – Keep salt levels within the recommended range for your system. Low or high salt levels can strain the cell and shorten its life.
- Clean the cell regularly – Remove calcium buildup every 3 to 6 months.
- Monitor chlorine output – If chlorine levels drop despite proper settings, the cell may be failing.
- Check for warning lights – Many salt chlorinators display alerts when the cell needs replacing.
If your salt cell isn’t producing chlorine efficiently, even after cleaning and maintaining proper salt levels, it may be time for a replacement.
Where should I add salt to my pool?
To properly add salt to your pool:
- Distribute evenly – Pour the salt directly into the shallow end of the pool, away from skimmers and drains. Avoid dumping it all in one spot.
- Brush to dissolve – Use a pool brush to help distribute and dissolve the salt faster.
- Run the pump – Keep your pump running for 24 hours to circulate the salt evenly before testing levels.
- Never add salt directly to the skimmer or chlorinator – This can cause damage to your equipment.
Always test your salt levels before adding more to avoid over-salination.
Why won’t my heat pump start?
If your pool heat pump won’t start, try these troubleshooting steps:
- Check the power supply – Ensure the unit is plugged in and the breaker hasn’t tripped.
- Verify thermostat settings – Make sure the set temperature is higher than the current water temperature.
- Inspect the water flow – Low flow due to a clogged filter, closed valves, or dirty pump basket can prevent the heat pump from running.
- Check the air temperature – Most heat pumps require an ambient temperature of at least 10°C (50°F) to operate efficiently.
- Look for error codes – Many heat pumps display error messages that indicate specific issues. Refer to the user manual for details.
- Reset the unit – Turn the heat pump off, wait a few minutes, and restart it.
If none of these steps work, book a free on-site diagnosis with The Pool Tech to identify and resolve the issue.
How often should I clean my cartridge filter?
Ideally, you should clean your cartridge filter weekly to maintain optimal filtration and water clarity. However, the maximum interval should be once a month to prevent clogging and maintain efficiency.
For best results, replace your cartridge filter every 3 to 5 years, depending on wear and tear.
How often should I change the sand in my sand filter?
You should replace the sand in your pool filter every 3 to 5 years. Consider upgrading to manufactured glass media, which offers better filtration, longer lifespan, and improved water clarity compared to traditional sand.
Why won’t my chlorinator produce chlorine?
If your chlorinator isn’t producing chlorine, check the salt levels, inspect the salt cell, and ensure proper water flow. If issues persist, book a free diagnosis with The Pool Tech.
Why isn’t my Naked Pools system working?
If your Naked Pools system isn’t functioning properly, check the cell plates, inspect water flow, verify system settings, and test mineral levels. If the issue persists, book a free diagnosis with The Pool Tech.
How long does a heat pump take to warm a pool?
Depending on your pool size and starting temperature, it can take 12 to 48 hours to fully warm the water. Keeping a stable temperature reduces reheating time.
Will solar heating work in winter?
Solar heating performs best in sunny conditions but can still extend your swimming season, especially when combined with a solar pool cover.
Which heating system is right for me?
It depends on your usage, location, and budget. Get in touch with The Pool Tech, and we’ll help you find the right fit.