Everything your pool needs
The Pool Tech is Your One Stop Shop
We provide expert pool services, from maintenance and repairs to heating solutions, all designed to keep your pool safe, clean, and hassle-free. Friendly, professional, and always ready to help.
How to best care for your pool?
Signs your pool needs a health check
Don’t wait until it’s too late! The Pool Tech can handle all your pool needs. Watch out for these common warning signs:
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Strong Chlorine SmellChemical imbalance may be lurking.
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Murky WaterCloudy water needs testing and balancing.
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Algae InvasionGreen or black patches mean action is required.
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Equipment TroublesPumps, filters, or heaters not working properly?
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Debris Build-UpLeaves and dirt affect water quality.
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pH ImbalanceWater too acidic or alkaline can irritate swimmers and damage equipment.
let us help you!
Below are all the services we offer


Regular Pool Cleaning
Keeping your pool clean and safe is made easy with our ‘completely done for you’ pool care service option. Our services include but aren’t limited to pool vacuuming, pool filter cleaning, and pool skimmer cleaning to remove dirt, leaves, and other particles that can cloud your water. For a healthier swim, our professional pool cleaning team conducts precise pool chemical balancing to maintain proper water chemistry.
Pool Heating


Pool Maintenance


Pool Building / Reno


Pool Equipment Repair


Green Pool Recovery


Drain & Clean
Providing the ultimate deep clean. Depending on the condition of your pool or spa, we may recommend a drain and clean. This is no small weekend task; avoid complications and damages that can occur if not done with care.
Frequently Asked Questions
Do I need to add chlorine to a saltwater pool?
Yes, saltwater pools generate chlorine through a salt chlorinator, but periodic shocking or additional chlorine may be necessary to maintain proper levels, especially after heavy use or rainfall.
How often should I clean my pool?
Regular maintenance includes daily skimming, brushing walls and steps, and vacuuming at least once a week. Keeping up with cleaning prevents algae buildup and prolongs the life of your pool equipment.
How often should I run my pool pump?
It’s recommended to run your pool pump for 8 to 12 hours daily to ensure proper water circulation and filtration. Running it during the day, when chlorine demand is highest, is ideal.
How often should I test my pool water?
Test your pool water at least once a week to monitor and adjust chemical levels as needed. For heavily used pools or extreme weather conditions, testing twice a week is recommended.
How often should I backwash my pool filter?
Backwash your filter when the pressure gauge indicates 8 to 10 psi above normal operating levels. As a golden rule, aim to backwash your filter at least once a month, even if the pressure hasn’t risen significantly, to maintain optimal filtration.
How often should I clean my cartridge filter?
Ideally, you should clean your cartridge filter weekly to maintain optimal filtration and water clarity. However, the maximum interval should be once a month to prevent clogging and maintain efficiency.
For best results, replace your cartridge filter every 3 to 5 years, depending on wear and tear.
How often should I replace my salt cell?
A salt cell typically lasts 3 to 7 years, depending on usage, water chemistry, and maintenance. To extend its lifespan:
- Maintain the correct salt level – Keep salt levels within the recommended range for your system. Low or high salt levels can strain the cell and shorten its life.
- Clean the cell regularly – Remove calcium buildup every 3 to 6 months.
- Monitor chlorine output – If chlorine levels drop despite proper settings, the cell may be failing.
- Check for warning lights – Many salt chlorinators display alerts when the cell needs replacing.
If your salt cell isn’t producing chlorine efficiently, even after cleaning and maintaining proper salt levels, it may be time for a replacement.
How often should I change the sand in my sand filter?
You should replace the sand in your pool filter every 3 to 5 years. Consider upgrading to manufactured glass media, which offers better filtration, longer lifespan, and improved water clarity compared to traditional sand.
How long does a heat pump take to warm a pool?
Depending on your pool size and starting temperature, it can take 12 to 48 hours to fully warm the water. Keeping a stable temperature reduces reheating time. Explore our pool heating services.
How long should I wait to swim after shocking the pool?
After shocking your pool, it’s advisable to wait 24 to 48 hours before swimming to ensure chemical levels have normalized. Always test the chlorine levels before entering the pool—safe levels should be between 1 to 3 ppm.
Why is my pool water cloudy?
Cloudy water can result from contaminants like lotions or shampoos, inadequate filtration, or imbalanced chemical levels. Check your chlorine levels, filter performance, and pH balance. Shocking the pool may help clear up the cloudiness.
Why won’t my heat pump start?
If your pool heat pump won’t start, try these troubleshooting steps:
- Check the power supply – Ensure the unit is plugged in and the breaker hasn’t tripped.
- Verify thermostat settings – Make sure the set temperature is higher than the current water temperature.
- Inspect the water flow – Low flow due to a clogged filter, closed valves, or dirty pump basket can prevent the heat pump from running.
- Check the air temperature – Most heat pumps require an ambient temperature of at least 10°C (50°F) to operate efficiently.
- Look for error codes – Many heat pumps display error messages that indicate specific issues. Refer to the user manual for details.
- Reset the unit – Turn the heat pump off, wait a few minutes, and restart it.
If none of these steps work, book a free on-site diagnosis with The Pool Tech to identify and resolve the issue.
Why won’t my pool pump prime?
If your pool pump won’t prime, it could be due to air leaks, a clogged impeller, low water levels, or a faulty pump lid seal. Try these troubleshooting steps:
- Check the water level – Ensure the pool water is at least halfway up the skimmer opening.
- Inspect the pump lid – Make sure the O-ring is clean and properly sealed.
- Remove air from the system – Open the air relief valve on the filter to release trapped air.
- Check for clogs – Inspect the skimmer, pump basket, and impeller for debris.
- Ensure all valves are open – If any valves are closed, water won’t flow to the pump.
- Check the skimmer box weir door – If the weir door is stuck or jammed, it can restrict water flow to the pump.
If the pump still won’t prime, book a free diagnosis with The Pool Tech to identify and resolve the issue.
Why won’t my chlorinator produce chlorine?
If your chlorinator isn’t producing chlorine, check the salt levels, inspect the salt cell, and ensure proper water flow. If issues persist, book a free diagnosis with The Pool Tech.
Why isn’t my Naked Pools system working?
If your Naked Pools system isn’t functioning properly, check the cell plates, inspect water flow, verify system settings, and test mineral levels. If the issue persists, book a free diagnosis with The Pool Tech.
What causes green pool water?
After shocking your pool, it’s advisable to wait 24 to 48 hours before swimming to ensure chemical levels have normalized. Always test the chlorine levels before entering the pool—safe levels should be between 1 to 3 ppm.
What are the ideal pH and alkalinity levels for my pool?
Maintain your pool’s pH between 7.4 and 7.6 and total alkalinity between 80 and 120 parts per million (ppm) for optimal water balance. This helps prevent equipment damage and keeps the water comfortable for swimming.
Which heating system is right for me?
It depends on your usage, location, and budget. Get in touch with The Pool Tech, and we’ll help you find the right fit.
Will solar heating work in winter?
Solar heating performs best in sunny conditions but can still extend your swimming season, especially when combined with a solar pool cover.
Where should I add salt to my pool?
To properly add salt to your pool:
- Distribute evenly – Pour the salt directly into the shallow end of the pool, away from skimmers and drains. Avoid dumping it all in one spot.
- Brush to dissolve – Use a pool brush to help distribute and dissolve the salt faster.
- Run the pump – Keep your pump running for 24 hours to circulate the salt evenly before testing levels.
- Never add salt directly to the skimmer or chlorinator – This can cause damage to your equipment.
Always test your salt levels before adding more to avoid over-salination.
Is a winter cover necessary for my pool?
Using a winter cover helps protect your pool from debris, algae growth, and harsh weather, making spring opening easier. It also reduces maintenance and chemical costs.



